I hate the word should. Its use means that someone is applying an alternative reality to whatever they are talking about. Should means that something doesn’t exist, but ideally you would want it to. Which, as we learned when we ...Read More

There seems to be a perceived disconnect between the normal person and the corporation. People get riled up from stories about low pay, cost-cutting, and other “disgusting” or “despicable” big business practices. But why do you think businesses act this ...Read More

People of all ages love sports, but middle-aged men especially. There are many reasons for this, but a large part of it is the natural human search for meaning in life that increases as we age. Sports is condensed meaning. For ...Read More

I can't think of anyone who loves politicians, but love em (if you're out there) or hate em, we all need to understand how they function because to some extent we are all just like them. Politics has murky connotations, ...Read More

Economists are wary about economies, such as India, that have jumped the development spectrum from agriculture straight to services. They see healthy economic development as needing to progress along a spectrum from agriculture to manufucaturing to services. But the spectrum ...Read More

Who was it that got the teeth whitening industry off the ground, and where did they study marketing? Business isn't about telling people what you're selling, it's about showing people what potential you're providing. The modern human mind isn't fueled ...Read More

Perspective on a high level powers almost every detail on the lower levels of our lives. Monday isn't just Monday, it's Monday plus four more days before the weekend. And Friday is Friday plus the peak expectancy of the weekend. ...Read More

Trying to solve an irrational problem with a rational solution is like trying to fit a square peg into a round hole: it won't work. Humans are square pegs that most business people try to fit into round holes. Humans ...Read More

Yes, this is a "me" post. But I'm pretty sure this is only the #2 "me" post out of 350-and-whatever, so I'm not apologizing. I haven't always blogged every day. For the first 8-10 months of this blog I posted 5 ...Read More

Our lives will always be shaped by perspective. No two people can experience something in exactly the same way. So it shouldn't be surprising that success surprises. Whether it's a joke that you don't think is that funny but everyone ...Read More

why should i? but seriously, emotional response is powered by the interaction between objective and expectation, of which I have neither for this blog. It's amazing the perspective you can gain by tinkering with this reality in any endeavor or situation, ...Read More

Choice is essential to long-term satisfaction because lack of choice makes humans unhappy. But excess choice makes us unhappy as well. If you have 100 products to choose from, all of which do the same thing for the same price ...Read More

In business, the solution to every problem is human because every problem is a human problem. We look to technology or economics for answers, but those are simply manifestations of human impulse. The problems with which we are confronted are ...Read More

There is a classic thread of business thought that posits the customer against the profit. Are you in business to help people or to make money? Because, obviously, it can’t be both. This thinking exists because of the inaccurate belief that people ...Read More

There are two dimensions to thinking: focus and scope. With creative thinking, many tend to focus as hard as they can on the problem with the hopes that the answer will become clearer. But scope is just as important. Having ...Read More